(I know, despite my notice yesterday, I'm making two posts in a row. I lied.)
So while I may have been a little on edge due to my son's attitude (see post below), something that is normally a pet peeve just really cheesed me off today.
While I was standing in the checkout line at Target with my hard-won potty seat, the girl in front of me was on her cell phone. She hadn't reached the cashier yet, but when she did, she didn't hang up. She didn't smile at the cashier, didn't excuse herself from her phone call to say hello, didn't even make eye contact. In fact, at no point during the entire transaction did she even deign to acknowledge the cashier's presence.
This is a HUUUUUGE pet peeve of mine.
People in the service industry are not below you. You are not their master. They are human beings, with emotions and feelings. When they are completely ignored despite being friendly at the onset, it hurts those feelings. Therefore, when you refuse to acknowledge them, you are straight up rude.
I realize that sometimes it's unavoidable to be on a cell phone when you're in an interaction with someone else. What would you do if you were with a group of friends and you received a phone call? Class? That's right, you'd excuse yourself for a moment and take said phone call. The same is true when you receive a phone call when you're in a transaction with someone.
Once, I got a call from Ace's doctor's office while I was checking out at the grocery store. I said "I'm sorry, this is my son's doctor, I need to take the call." The cashier said "Of course! Take it!" No hurt feelings. See what I did there, y'all? I treated the cashier just as I would any other person whose company I happened to be in at the time.
I'll give her a little bit of credit - she did sound like she was on a business call. While she could have waited until she was finished with the call before checking out, she may have been in a hurry. This did not preclude her from putting her hand over the microphone and saying to the cashier "I'm sorry, this is a very important business call," then saying "thank you" and smiling when the cashier handed her the receipt. Instead, she acted like she was more important than the cashier.
I know there are cards that tell the cell phone user to shut up when talking loudly in public about things that are private... maybe I should make a similar card that says "Dear Cell Phone User: People in the service industry like being treated like they're human despite your Very Important Call." I'll be the founder of the Society for HandHeld Etiquette When Buying Stuff.
For what it's worth, I tried to commiserate with the cashier. I said "I guess some people are too important to acknowledge you - how are you today?" She broke out in a big smile and laughed, and we had a nice conversation.
(Inside joke to a Jennifer - reckon I'd get snarked for this one? :) )
4 weeks ago